CLX is a specialist, global retail consultancy with particular expertise in customer service, front end transformation and the discovery of efficiencies, enabling retailers to reinvest back into the customer experience.
We not only provide consultation on checkout transformation, hardware and systems, team member capability/training but also cutting edge innovation solutions that create a standout competitive advantage.
CLX believes that retailers should always put customers at the centre of its thoughts, processes, service and products at whatever cost. The way we help retailers achieve this is through dedicating our time, passion and knowledge using people that are like minded, understanding and energetic.

CLX helps organisations unlock efficiencies, pay & reinvest in customer initiatives and stay ahead of the trend delivering customer centric services

What We Offer

EXPERIENCE

Experience

Over 30 years of experience in medium to large retail organisations

TRAINING

Training

Team member training solutions ranging from in-person facilitated training to eLearning

CUSTOMER SOLUTIONS

Customer Solutions

End to end customer journey solutions – removing the pain points / friction from the customers shopping journey

BEST PRACTICE

Best Practice

Front end checkout efficiencies, optimal checkout layout, scanning accuracy and innovation

SYSTEM TRANSFORMATION

System Transformation

Transformation through system changes (POS, BOS, loyalty, rostering etc)

INNOVATION

Innovation

New innovation solutions to help future proof offline stores

RESOURCES

Resources

Access to globally experienced project management and change management resources

CASH MANAGEMENT

Cash Management

Cash management solutions: process, hardware and innovation

BUSINESS IMPROVEMENT

Business Improvement

Unlocking efficiencies throughout the end to end store retail process

PAYMENT

Payment

Seamless payment solutions to help customers and retailers manage the finalisation stage of the transaction